Residential Service Manager (Clinical) – Residential Aged Care Facility

Location: Toowoomba, QLD

Salary: $121k – $140k + Super + Salary Sacrifice (dependent on experience)

Career Development: Our client is committed to your professional growth. As a Service Manager, you’ll have access to ongoing training, development programs, and opportunities to advance within the organization.

The Position:

This is an opportunity to lead with purpose and passion in a role that offers professional growth, and personal fulfillment. As the Residential Service Manager (Clinical) for this Residential Aged Care facility in Toowoomba, you’ll have the chance to make a difference in the lives of residents and their families while using your strong people skills to lead the team and be comfortable assisting the team when required. You’ll be at the helm, where your decisions will directly influence the quality of care and the overall well-being of residents. Your leadership will be key in driving a culture of excellence, compassion, and innovation.

If you are an experienced Service Manager who is ready to take on a role where your expertise will be valued, your leadership will be recognized, and your contributions will have a meaningful impact, we invite you to apply. This is your chance to lead a dedicated team in providing exceptional care in a warm and welcoming community.

About Toowoomba:

Toowoomba, located in the Darling Downs region, is known for its scenic beauty, vibrant community, and rich cultural heritage. Often referred to as the “Garden City,” Toowoomba has stunning parks, gardens, and annual flower festivals. With a blend of urban conveniences and a relaxed country atmosphere, Toowoomba offers a high quality of life, excellent schools, and a strong sense of community-making it an ideal location for both work and leisure.

Key Responsibilities:

• Leadership & Team Management: Lead a small, interdisciplinary team to deliver exceptional care, implementing a collaborative and positive work environment.
• Strategic Planning: Implement and manage strategic plans for the facility in alignment with the organisations vision.
• Compliance & Quality: Ensure compliance with regulatory standards, manage audits, and lead quality improvement initiatives tailored to the unique needs of the facility.
• Operational Management: Oversee nursing, care, and operational staff, ensuring a stable and positive environment for both residents and staff.
• Financial Oversight: Develop and manage budgets, ensuring the financial viability of the facility while maintaining high-quality care and efficient resource utilization.

Criteria:

• Tertiary qualification in Nursing with unrestricted AHPRA registration.
• Significant experience in Aged Care, managing clinical and care teams.
• Strong critical thinking, analytical, and problem-solving skills.
• Excellent People Management Skills
• In-depth knowledge of Aged Care Quality Standards, relevant legislation, and evidence-based practices.
• Experience in business operations, budget management, and quality processes.
• High-level interpersonal and communication skills in a multidisciplinary environment.

The organisation:

This aged care organisation is a respected and well-established aged care organization in Queensland, dedicated to providing compassionate, high-quality care for over 80 years. With a strong focus on person-centred care, they operate a range of aged care facilities and retirement villages across the state, ensuring that their residents live with dignity, respect, and comfort. Our client offers a competitive salary package, a supportive and close-knit work environment, and the opportunity to make a meaningful impact in a small but vibrant aged care facility.

To apply:

If you are a leader in aged care looking for your next rewarding opportunity, please submit your resume to dara.herlihy@cmr.com.au or click apply now! Candidates open to relocation are welcome but must provide their own accommodation.